Terms & Conditions

Shipping

All prints are custom-printed on demand, therefore, please allow a minimum of 5 business days of printing and packing time before artwork is shipped out. Additional shipping time begins after this production time, and can be 5-7 business days for domestic (within the Philippines) shipping and at least an additional 7 days for international (outside of the Philippines) shipping. Please be aware that shipping and handling times will vary by location and international orders may also be subject to additional duties and taxes.


Eduardo Zobel Artworks is not responsible for refunding the cost of shipping due to postal service delays and for covering additional duties and taxes. Eduardo Zobel Artworks reserves the right to change the terms and conditions at any time. You are advised to check the terms and conditions from time to time.

Return

As all prints are custom-made on demand. Eduardo Zobel Artworks implements a no return policy, and only offers returns in the event that you receive incorrect or damaged orders.


In the unfortunate event that your order arrives in less than satisfactory condition, take one digital photo of the item and one of the shipping container/s it arrived in, then attach the photos to an email and send to eduardozobelartworks@gmail.com. A representative will get back to you in 3 business days on how to proceed with your order.


For any additional issues, please contact customer service at eduardozobelartworks@gmail.com